How to Spa
We offer the following guidelines to help you enjoy the benefits and pleasures of our spa.
Arrive at least 10 minutes prior to your appointment (if you are having a massage or body treatment) to prepare for your service. Arriving late will deprive you of precious minutes during your spa treatment. When appropriate, robe and slippers will be provided. Undergarments are not necessary but can be worn if preferred. Our therapists are trained to drape a towel or sheet over any part of your body that is not being treated. With all services there will be a consultation.
The spa is an oasis of tranquility. Please respect the rights of the other spa guests. Leave your cell phone behind. We regret that we cannot be responsible for lost or stolen items. We ask that you leave any valuables or jewelry at home. BLU WATER Medi Spa Salon is an adult facility. In order to maintain a relaxing atmosphere, children are not to enter the spa, unless they are receiving a spa or salon service. All children must be accompanied by an adult during all spa and salon services. These policies enable all spa and salon guests to fully relax and enjoy their time with us. Please inform guest services when booking your appointment if you are pregnant, have high blood pressure, allergies or any other conditions that may affect your visit with us. All comments need to be reported with in one week of service. BLU WATER does not offer refunds but are always willing to ensure a wonderful experience with our staff. Any package purchased on a gift card is valid for 1 year after purchase date.
After that, the gift card will be honored for purchase value only.
Prices are based on consultation and may vary depending on the experience level of the service provider.
Prices are subject to change. BLU WATER gladly accepts cash, check, Visa, MasterCard, Discover, American Express and BLU WATER gift cards. Spa Finder and Spa Wish gift cards are also accepted as a once redeemable gift card. Please be aware of the amount on those cards as BLU WATER does not refund the difference of price if the services rendered are less than the gift card amount. Spa Finder and Spa Wish gift cards cannot be used in conjunction with any discounts that BLU WATER offers.
Blu Water gift cards are a monetary value and can be used for any service or product that BLU WATER offer. Logan Charles Salon does not accept BLU WATER gift cards. Any reservation made does require a credit card or gift card to hold the services.
We ask for at least a 12 hour notice when making changes to any scheduled services. Groups of 4 or more, we ask for a 48 hour notice of any changes. BLU WATER does reserve the right to charge a credit card or gift card for any no show services.
*Any pre-paid or gift credit cards will not be accepted due to strict regulations by the credit card companies.
In appreciation for outstanding service, gratuities may be given at your discretion. Gratuities can be processed through our register as cash, check or charge. Envelopes are provided at the guest service desk.
SPA FINDER GIFT CARDS
Blu Water gladly accepts Spa Finder and Spa Wish gift cards, however we are unable to offer any specials, discounts
or promotion when using these gift cards as payment. We appreciate your understanding with this.